Refund & Exchange Policy
At MVM Illuzionz, we want you to love what you wear. If something isn’t right, we’ve got you covered:
Returns & Refunds: You can return items within 14 days in original, unworn condition with tags. Once we receive it, we’ll refund your payment within 5–7 business days.
Exchanges: Need a different size or style? Contact us within 14 days. Exchanges depend on availability.
Damaged/Defective Items: If your order arrives damaged, let us know within 7 days with photos. We’ll replace it or issue a full refund, including shipping.
Final Sale Items: Personalized or marked “final sale” items cannot be returned.
Shipping: Customers cover return shipping unless the item is damaged or defective.
We’re here to make your MVM Illuzionz experience smooth, stylish, and hassle-free.